Terms of Service

Last updated: July 2026

Welcome to Lumiriva. These Terms of Service govern your use of our website and the purchase of products from our store. By accessing or using our website, you agree to these terms.

1. About Us

Lumiriva is an online retailer based in the United Kingdom.

Business Name: Lumiriva

Business Address:
12 Bankwood Road
Sheffield
S14 1LT
United Kingdom

Email: support@lumiriva.com

Website: https://lumiriva.com

2. Orders

All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order if:

Payment cannot be authorised.
Pricing or product information contains an obvious error.
Fraudulent or suspicious activity is suspected.

If we cancel your order after payment has been received, you will receive a full refund.

3. Pricing

All prices displayed on our website are in British Pounds (GBP).

Lumiriva is not VAT registered, therefore VAT is not charged separately on purchases.

Prices may change without notice, but any confirmed order will not be affected.

4. Payments

We accept secure online payments through the payment methods displayed at checkout.

Payment must be successfully completed before an order is processed and dispatched.

5. Shipping

Shipping times, delivery estimates, and related information are available in our Shipping Policy.

Delivery times are estimates only and may occasionally be affected by circumstances beyond our control.

6. Returns and Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy.

Please review that policy before making a purchase.

7. Product Information

We make every reasonable effort to ensure product descriptions, images, specifications, and prices are accurate.

However, colours and appearance may vary slightly depending on your device or manufacturer updates.

8. Limitation of Liability

To the fullest extent permitted by law, Lumiriva shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

Nothing in these Terms limits your statutory rights under UK consumer protection laws.